If you own a business or even if you just have a hobby, chances are that you have some kind of website. Whether or not you are a tech guru or just someone who needs to have a web presence, there are some terms relating to web development that just about everyone should know. This will allow you to communicate your needs to the team who is going to be working with you and will make you feel comfortable doing so.

1. CMS (Content Management System)

A CMS or content management system is also sometimes called the “back end” of a site. This is where you can input blog posts, products, and updates to your site yourself. Most backends aim to be user-friendly so that even the most Luddite among us can use them to update the site. There are “out of the box” CMS’, but it’s always much better and more convenient to have us build you a custom one that can be exactly what you want.

2. Favicon

You know that little square icon that shows up in your browser tab that lets you know which website you are on? That is called a favicon. It’s an aspect of a site that is pretty important even though it is so tiny! Make sure your favicon represents your brand, and that resembles your logo but isn’t so detailed that people can’t figure out what it is.

3. Responsive Website

A responsive website design is one that will automatically detect what device or screen size a person is using and adjust itself accordingly. This is the best type of design because these days there are so many different devices like tablets and smartphones that people can be used to access the internet - and they all have different screens! It used to be that you would have to make a full mobile site version, but with responsive design, you can get an all in one package.

4. SEO (Search Engine Optimization)

Most people will probably find your company through a search engine, and that is why SEO is so important. It used to be that only the content mattered on your site for SEO, but now there are many factors involved including how simply your site is to use and how secure it is too. Make sure you take these factors into consideration!

Build Better Websites With Quantox Technology!

Whether it's responsive design, or having a fast website that follows all SEO website building guidelines, Quantox is known for exceptional web development your can leverage for your business. With our UI/UX design and a clean code, we ensure top-notch user experience and performance that will rank your business high in search results. You need a website for your business? Let's Talk!

When creating a website for a company, many people go with out of the box solutions that are made by large entities like Wordpress or Wix. While these systems are excellent because they allow just about anyone to create their own website with minimal knowledge of coding, if you’re a company of a certain caliber, or want to have full control over your website, you really should have your own custom CMS, which is another word for back end of the site.This way you have full ownership of the back end, and whether or not things are working isn’t dependent on a company feeding you updates and comparable apps that function well only some of the time. Our PHP programmers can make this a reality for you. We’ve got a great team of people who are experts in this field, who can easily make pretty much anything you want on your website using PHP.

PHP Makes Website Customization Possible

This is especially relevant for those who are selling specific things online. Do you need to have certain fields available for specific information that you want to customize and make it easy to input? Or maybe you simply want your website to be easily exactly the way you want. You shouldn’t have to compromise and that’s where PHP comes in. We can make you anything you want and do a custom job for you and your website. There’s a lot of possibilities, so the only limit is your imagination and what you have been envisioning for your site. Using PHP as the framework of a website makes things more flexible and it’s a great idea, so contact us to get started on the PHP project you’ve been dreaming about.

What's the Secret of Quantox PHP Developers' Success?

Find out what the talk is all about and talk to one of our consultants today about the web services you need. Quantox PHP developers are the rare combination of affordable and fast with high-quality output that will impress both you and your users. With expertise in many fields, you can only go right with us! Let's Talk!

Nowadays, if you want to be a successful company, the most important thing you must achieve is to please your clients the best possible way! If you do that, the word will spread and in a blink of an eye your company's name will become pretty famous. It is not important what kind of job you are working, it is important how you do your job! Ok, this is a sentence which many writers, bloggers and all other related will gladly have on their posts if they are writing about their companies. But, is this really true? Let's think a bit, shall we? Ok, it IS really important to make your clients satisfied and pleased with your service, but, maybe, just maybe, there is one more important thing. Can't remember? Let me help you! Your employees! In order to make your client satisfied, the first thing you need to do is to make your employees happy and satisfied in all kinds of ways! This is not such a common sight, but, not all the companies are successful, right?

We are happy to announce that our company policy is pointed in this direction and that we are doing all we can to provide the best possible conditions for our employees! That's why we have so many team gatherings, Happy Fridays, funny games in the office and so much more... But, we are most proud of our Teambuildings! Yeah, once again, Quantox Team has been sent to a beautiful place for 3 days and we all had such a great time! Teambuilding is more than just a free day you know! It's a golden opportunity for everybody to get to know their colleagues better. And that's just what we did.Due to fact that we are fast-growing company and that we have offices in different cities, not all members of our team knew each other! But that was before we had this phenomenal trip to one of the most beautiful mountains in Serbia. The Old Mountain, the jewel of the South-eastern Serbia is such a fantastic place and as soon as we arrived, we've encountered so many great things.The hotel we were staying at was off the charts and we were all stunned by the variety of things that were offered to us by the hotel itself and the pleasant stuff! Of course, the places we have visited were remarkable and I'm assured that we will always remember time spent on this wonder of nature! But, that's just a part of our trip! One general part, every company has this kind of trip, but not every company has what we in Quantox Technology have! Friends! The level of friendship in our community is something that I simply can not describe using just words! You have to be part of it to feel it! That is the main reason for our success and on this trip, all of us made new friends and consolidate the old ones.Having a 4-hours-long walk through the mountain, climbing to its biggest peak, swimming in the beautiful pool, sunbathing and chit chatting, using spa, sauna, playing basketball and football, were just an accompanying things on this trip of friendship (I would call it that way). That's why our gatherings are special and this one was probably the best we have ever had! Of course, there are much more to come and we are all looking forward to the new places and new faces in our team! Take a look at the photos below and you will maybe have a glance of the relationships we have here! Enjoy, just like we did there!

 
When you hire a web developer to improve your website, you want to know that the work they have done is helping your business out, right? Fortunately, it’s very easy to check that with free tools like Google Analytics. This is very easy to use, and very handy also. You simply have to have your developer input a specific code to the site, and then everything will be tracked by Google! This gives you a ton of data to measure and a lot of information. However, for those who aren’t familiar with some of the terminology, it can be a little overwhelming, so here are some important portions to track.

1. Sessions

This is the thing that most people look at right on the front of the analytics site. This tells you how many people visited your website, and it shows it over a period of time so you can easily see any dips and bumps. When you track it, you will know if your traffic went up according to any particular marketing push, so it really does give you a nice idea of what works and what doesn’t work. Below this graph will be some other metrics relating to sessions, one of which is the percentage of new sessions. This will tell you how many new visitors your site had - ie, ones who hadn’t visited it recently.

2. Bounce Rate

The bounce rate is very important in analytics because some industry experts speculate that sites with high bounce rates get lower consideration in search engine standings. The bounce rate represents people who visited your site, but it wasn’t what they were looking for, so they left pretty quickly. If you have a high bounce rate, there’s a chance that your site is ranking highly for something that doesn’t make too much sense, or something about your site doesn’t draw people in, so it’s time to contact us to see what you can do about it!

3. Engagement

Related to bounce rate is the engagement section. This doesn’t have anything to do with holy matrimony, but it does tell you how long people have spent looking at your site. Some SEO experts theorize that higher times on site result in better search engine rankings, so this is a great metric to pay attention to.

4. Site Content

This is always an exciting section to look at because it tells you which pages on your site are the most popular. Using this section you can really tell what types of pages are drawing people in and which are not doing so hot. It’s always exhilarating to find out what people really react to and the evidence is undeniable!

Choose Quantox To Build A Good Technical Foundation For Your Content!

Quantox is determined to building IT solutions that are able to satisfy any Web Analytics Tool. We achieve this by building apps that are fast, secure and with the best UI/UX design to provide the best user experience. Do you want your web app to beat any web analytics tool? Let's Talk!

Website!

That's the word you hear every single day, no matter what is your profession and what are you currently doing, right? So, let's say a few words about this...

The Difference Between Web Design and Web Development

When thinking of creating or updating a website, you need both web design and web development. However, unless you’re working in the field, you may get these two confused. It’s really easy for non-professionals to make this mistake because of these two things really sound lot a like, and heck, they both even have the word “web” in it and start with the same letters, so the chance for a mistake is really big!However, even though web design and web development are related, they’re not the same thing, though one is required for the other. Stay with us and learn the difference and the real meaning of these two very important concepts.

What is Web Design?

When we talk about web design, we are only talking about the visual aspect of a website. When a web designer works on their project, they use programs like Photoshop or other tools which allow them to create skins and templates for a website. They work hard to ensure that everything looks perfect, and they may also create logos and other graphics for a site’s online presence. When they are done, they often hand off their designs to a developer to implement on the site.

What is Web Development?

Web development, on the other hand, is using different programming languages to actually implement many different things on a site - from the design to widgets and interactive features that show up on the website. On a very basic level, they can create a site, but more advanced developers can also create a custom content management system for a site, or even develop plugins and apps for existing out of the box content management systems like Joomla or Wordpress. Development is essential because it is used to implement the design. Of course, a developer can make up their own website design, but it is often helpful to have both because you’ll get someone with an artistic eye working on your site, as well as a coding whiz to implement it.

Quantox- A full-service Agency for Both!

Both web design and web development are a very important parts building your web solution. You need design because you want your site to look amazing, and you need development because you want everything to work smoothly. Luckily for you, Quantox is a full-service agency and we can help you with both. We have a huge team of professionals who are experts in their fields, who will work hard to make sure that your web presence is great in all different aspects. Let's Talk!

The year is 2017, and you still don’t have a website for your small business?!

It probably even sounds a little bit outrageous to you. Small business owners come up with many excuses to avoid building a website, but we’ll tell you the truth: all those excuses are completely bunk. There’s a tough truth to learn and it is that there is absolutely no excuse to not have a website! The good news is, it’s never too late to start, and we’re here to help you along the way.

Some people use the excuse that they simply don’t need a website. However, that’s just not true. Almost everyone uses the internet and the people who don’t are complete weirdos. When was the last time you did anything without first consulting the internet from ordering food, researching a product to buy or looking up the address of a physical place you wanted to go? By not having a website you are missing out on a lot of opportunities, and you are also missing out on making things more convenient for your customers and clients!Other people say that they have enough customers. This is great for you, but wouldn’t you like to make it even easier for your customers to get information about your products and give you money? With a website you can provide online payment portals, and have a website will also help with customer retention so you will continue to have enough customers.A very common excuse for business owners is to say that they use social media instead of having a website. This is a fine idea because social media is very important to any marketing mix, but it’s hard to capture your followers as customers without a website. Especially in the millennial generation, users judge company’s without websites harshly because they know how easy it is to create one, and how convenient it is to use one to get information.

Still, others say they don’t have time to maintain a website. Luckily for you, that’s where we come in! We are a full-service web development agency and we can help you with everything from making a website to maintaining it on a day to day level. Whether you just need someone to make the website or run it, we’re here for you. Contact us today to see how you can get started!

When I came to the office this morning, I had one really pleasant surprise waiting for me on my desk. And, the most of you would probably ask what kind of surprise an employee can get on Wednesday, right? Well, let me tell you a short story about it...As you already know and as you have already experienced on your own skin (if you have some kind of full-time job), we live in a very fast and advanced age. Some of you may not see it that way, but just imagine how things were done just a 20 or 30 years ago and how they are done now and you will see that this age is far more advanced than all the others ages in the history of mankind combined! Our age, our (I can freely say post-modern and technological) age is something we can't fight against. We have to dance by the notes of the age and these notes are crystal clear: A lot of work in order to achieve success and earn as much money as you can and a not so much free time!

OK, we, as a generation, have accepted this concept and we are going shoulder by shoulder with our age. But, at some point of your life, you simply have to ask yourself is this enough? Success and money, expensive cars, exclusive restaurants and similar stuff... Is that enough for you to be happy on a long term basis? Sometimes, the only thing we need is another person's company, a warm word, and a pleasant hug! Money can't buy these things, but we can not live without the money, right... So, what is the best option for us? What can we do to have both free time for love and the friends and success in the business?Maybe answer to this question lies in the words of the famous Chinese sage, Confucius: "Choose a job you love, and you will never have to work a day in your life". The job is one of the most important things nowadays and if you choose it wisely, it's like you've won the lottery! That's exactly what we in the Quantox Technology can say about our job! This is not only our job, this is a way of life and that's why my colleagues and I come to the office with a big smile on our faces! So, I can finally talk about this great surprise I found on my desk.

It's Wednesday (I mean, Wednesday, the most unimportant day of the week), I come in the office and I find beautiful and delicious donuts on my desk! Early in the morning! To make my coffee better! How cool is that? This small thing, this little sign of appreciation and respect for employees is what makes our company so great! That's why we all have it all here: Sucess in the business, friends and warm words! We are more a family than a company and that makes us fight our age with ease!

Sometimes, I think we can even win this fight...

Quantox is a full-service web technology firm that can make just about anything you need. One thing that some businesses tend to neglect in their creative process is coming up with a mobile app or even simply a mobile version of their website.They focus a lot of making their website really awesome but hardly give a passing thought to those small devices that people use every day. More and more people access the web solely from their smartphones, making them even more relevant. Plus, in their more recent updates, Google and other search engines have announced that they have started to give higher priority to sites that have their mobile game in order. That means that fixing your site’s mobile presence can even help your search engine standings.

That is something that we here at Quantox can help you with. We have available and experienced developers who can make iPhone and Android apps, and those who are also familiar with how to make a website look A+ on a mobile device or tablet. This will allow your users to browse your site or use your product while they are on the go just about anywhere, which is becoming more essential to running a functional business these days. Pretty much anything and everything can be turned into an app, simply to allow users to have better and easier access to your products, whether you’ve got an online service or a retail product that people can buy online.

Don’t neglect your company’s mobile presence and remember to get some mobile work done to improve your business’ online presence.In this day and age, it is something that really needs to get done and some would even say that if you don’t have at the very least a mobile website going, this may be an important priority for improvement, even before updating or upgrading a normal website. Of course, our consultants can help you find the exact right services that you need and can advise you on what would be best for your company.

THINK ABOUT PROCESSES. THINK ABOUT THE NEXT IN THE PROCESS.

The process is one of the most mysterious terms and notions nowadays. Although it is now so new but exists for a long time, it has never been demystified, so for most people, it sounds so scary.Nevertheless, it is very important everybody to understand what the process is, how it functionates, as well as that our complete life and work happen through processes. Yes, everything we perform in our life, every day, takes place through processes or sets of processes. As Edward Deming said, “if you can't describe what you are doing as a process, you don't know what you are doing”. If you think over about your activities, you will see that it is quite right.Although you can read that one of four Agile principles says that individuals and interactions are over processes and tools, that definitely doesn't mean that processes and tools there are not or that are not important.

So, first, let's demystify what the process is.

The simplest, we can say that the process stands for transforming input into outputs, using necessary and appropriate resources, as well as by someone`s managing. For example, you have whole bread as an input, so you want to get slices as an output. Therefore you will use a knife as a resource, but you will manage the resource and whole the process, moving the knife in a proper way or at an appropriate speed.Ok, that's nice… so, have a look everything you do- processes are everywhere around you. For everything you have some input- sometimes that is Manager's order, sometimes Customer's demand, technical specification or global standard. Also, input can be something your colleague did, some output of his work. Well, that is interesting- someone's output can be your input.

Definitely, you will work easier if your input is better, simpler or such that can facilitate your work.But, it seems it doesn't depend on you but on your colleague… amiss. Don't surrender, think about what you can do in order to get as good input as possible, to get desired inputs. Yes, you can go to your colleague who will deliver you his work and tell him what you need, in what form, what will be the best for you. Try to be polite, but detailed, concrete, and to define your needs in a structured way.

Remember, you are not alone

There is someone in the process after you - your outputs will be his inputs, so take care of that. As you wish and need as better inputs as possible, such next in the process has the same needs. Before start doing your job, ask next in the process what he needs, try to understand why that is important for him, so align your process and your activities with that.Well, that means there are many people who will be included in that stream to the ultimate customer, who can be somebody from the market. So, that means, we should start creating processes backward, thinking what is to be previous activity in order to deliver expected result, so to create processes in that way. It sounds reasonable- you can`t make a roof if you don`t have walls.  Start from a roof, start thinking about your processes. Start from the Customer, start from next in the process, help him, understand why some your output is important as his desired input.Go to the mirror and you will understand, it is important for someone else like it is important for you in another situation.Think about processes, think about the next in the process, start building processes from His Majesty the Customer.

We Are Always in The Process of Becoming the Best in The IT Industry!

We understand that process is at the core of everything we do at Quantox. And because we master at all types of processes we are adamant in explaining every part of our software development process to our clients. With Quantox, transparency and understanding is the paramount for a good business relationship. So, Let's Talk!

When digital commerce began online there was a period of time dominated by Do It Yourself webmasters who worked hard to build and refine their businesses by hand with little or zero external help. As things became more complicated, the trend was toward establishing your own core competency and outsourcing narrowly defined responsibilities to outside consultants or independent contractors. Recently there is a new shift in the way business is being done, and Quantox is at the forefront of the modern web development evolution.

“Doing it all yourself just isn’t practical anymore, with so many systems to learn and maintain, complicated codes to create, design trends to account for and the speed at which everything keeps changing. The idea of a one-man shop running a major online business is obsolete,” explained Vuk of Quantox.

“Similarly, clients are now hesitant to hire several independent contractors on their own because they have already experienced the frustration of watching each blame the other whenever anything goes wrong of ends badly. The holistic approach is the most sensible way to handle web development these days, and that is why we have built Quantox from the ground up with comprehensive product management in mind.”

Holistic web development involves having a single point of contact, to handle all of the outsourced elements of any digital product. Whether you want an entire platform coded as a new backend, and need the design of the front end done as well, are seeking to be sure your site is properly optimized for search engines, want your email campaigns and stat tracking to be seamlessly integrated or are seeking custom solutions to any other aspect of your web-based business, having your own project manager overseeing an experienced team of experts is the only realistic way of getting your business to move forward under budget in the time frame allotted.

Quantox employs more than 100 coders, designers, project managers, technologists and experts in their respective fields – capable of providing you with all of the work you want to be done, and we do not outsource any part of your projects or require you to find separate contractors to handle other aspects of the work.

“By working in a holistic way we are responsible for the entire project and we can ensure the strictest quality control while giving our clients a truly scalable solution for virtually any digital challenge being faced. We don’t point fingers, we don’t make excuses and we are always easy to reach. That saves you time, saves you money and in the long run… it also makes Quantox the obvious choice.”

As all of us know, today's market is very demanding and competitive in every industry. When talking about IT industry, that is significantly more expressed, especially when we know that while the World is connected and that IT companies and professionals are available everywhere around us.If you want to exist on the market in such conditions, you are to be better and better from day to day, to rise continually.Yes, from day to day, not from year to year!No one has so much time to wait for improvement, especially if want to grow and increase own standards, providing the best quality to clients, as well as improving an internal organization, developing employees and increasing their satisfaction. Yes, sounds very difficult, like climbing… actually, it is some kind of business climbing.

Comparing business with climbing may sound strange, but there are a lot of similarities actually.Climbing has never been easy- it demands significant efforts, you can`t reach the top of a mountain in a day or in short period, but through many steps.Setting and reaching the small next goals and making base camps for next steps are crucially important for the success of that project, so that approach demands appropriate (specific) mindset from the start. Small goals/steps are very important, as well as base camps, in order to whole the team be accommodated and prepared/ready for next ascent. This is the best way that ensures whole the team to be successful and to achieve the goal through that exciting journey.As our goals are very high, we in Quantox don`t waste time waiting for something to be improved on itself, nor leave things to be on the same level for a long time. Instead, our approach is proactive and progressive, directed to continuous improvement, such that direct all improvements and implement all incremental solutions in a flexible way, adapting to our current level of organizational development and our next business goals.

Understanding that nothing can be moved to extremely high level over the night, we are continuously building positive environment and mindset, systematically helping every of our employees to be better from day to day, cherish concept that our employees are our the most significant and the worthiest resource, so inspire them and consider their ideas and proposals as the best resource for continuous improvement.Using that synergy, we are making small improvements every day, implement and test them, facilitate every change and enable our employees and organization to adapt to change and make fine-tuning. It really makes amazing results, strongly motivates all to continue improving herself/himself and whole the organisation. Kaizen is one of our secret sauces of the success!

We are developing and applying philosophy, culture, techniques, and tools of Kaizen consistently. We have deep necessity to improve ourselves and the company, it lies in our genuine commitment to excellence. Simply, we don't talk about Kaizen, nor try to imagine what that could be- we really live Kaizen every day.

Let me tell you something about working here, in Quantox Technology! It is not standard, boring job! It's a way of life! How many times have you been in a situation that you would give everything just to stay in the bad for a few hours more rather than go to the work, but you can't do it because you have to be in the office at the precise time? I know, you can't even count all these situations, right? Well, guess what, we in Quantox don't have that kind of problems.

Our working time is flexible!And that means that we can really be in the office whenever we want, with no consequences at all! So, if you are tired, you have something private to do, or you just had a long and interesting night with your friends, don't worry. Wake up whenever you want, grab a cup of coffee, get ready and then go to the office! That's how we do it!Of course, this is just a one of the many good things that working in Quantox Technology brings! I'm gonna turn to the science to make this easier for you to understand, so pay attention. They say that if you love what you do, you’ll never work a day in your life. This statement is often attributed to the ancient Chinese sage Confucius, and many scientific researchers have proven it! If you love what you do, and if you enjoy your work, your results will be outstanding. One more crucial ingredient for the success in the work is a team of people that surround you, and we can really say that this is the part of our company that we are most proud of.

We have all the support in work we need, and our team of administrators, project managers, team leaders and quality assurance will give their best to help you improve your skills and be successful. I must mention that we have a really wide range of projects that we are working on, from smart TV apps, Java, Laravel, Objective-C, Angular 2 to PHP, MySQL, MongoDB, XCode, JavaScript, you name it... We got the most of the industries needs covered by the experienced people and some of our projects have over 60 million of views daily.

And all of that we are managing to achieve in the fantastic offices we have. Cooking a lunch or a dinner and eating with the friends in the comfortable dining room, is a normal thing in our office. We also like to play football, basketball, and many other games during our breaks. Of course, all of this is just to encourage our staff and to create the best possible conditions for their best results.For the end, let's talk about the bond we all have in the Quantox. As I mentioned it before, this is not a just a regular job, this is a way of life. We are spending time together not only in the office, but outside also, and we are having such a great time. Our trips and team buildings are something that we are remembering with the joy and smile on our face and every member of our, now pretty large, team has something special to offer to the collective!

Because of all above mentioned, I can proudly say that we have managed to create the perfect environment for every talented person who wants to work and to be successful. After all, our motto "work hard and play hard" really is our guide!

Artistic Talent- Important But Not Crucial

There are artists in the world that can create magnificent masterpieces that evoke emotional connections with otherwise inanimate objects. Quantox Technology does not hire any of them. While we appreciate artistic talent, that isn’t what makes someone a great designer for commercial applications.

Oil Painting Won't Work On Your Computer Screen

“Our clients want to overcome a frustrating obstacle in their business plans, or are seeking to expand their operations, ” said Vuk of Quantox. “They may want to refresh the look and feel of a website to be in line with the best converting designs currently trending, or they may want to improve the efficiency of their sales funnel with a simpler, more obvious path to making purchases.These are time sensitive tasks that can’t be done by moody or overly sensitive artists. When our clients contact us, our goal is to earn them more money with clean, effective and entertaining designs that improve retention without any unnecessary expenses. Every designer who works at Quantox is great at that, regardless of whether they work well with oil paints and marble chisels or not…”

How Design Portfolio May Be Misleading?

Many business owners are lulled into a false sense of confidence when they are shown the portfolio of an amateur designer who has made a few outstanding pieces of art in the past. Keep in mind, that portfolio likely took them years to create, was probably done when their mood inspired them, and each item in that portfolio may have earned zero dollars for any client no matter how nice it looked.

“When I start to work on the UI/UX of a website, I’m not looking at it while pretending to be Michelangelo,” said Milan, Lead Designer for Quantox. “What I’m doing is putting myself in the mindset of being your potential customer or recurring member. My goal is to increase the number of signups your site brings in, to keep your existing members recurring and present your content in ways that have the best impact on the financial health of your company. If I feel like drawing for fun, I can do that during my lunch hour or on the weekends, professional design isn’t about fun and whimsy, it’s about earning dollars, euros and the trust of your consumers.”

State-of-the-art Digital Design is Found in Quantox!

We look forward to having the opportunity to show you why our design team wins awards from business communities and appreciation from the CEOs, even if it isn’t likely to ever adorn the walls of a famous museum (unless that museum is trying to improve revenue from its ticket sales). Quantox Technology provides free price quotes for design work and can also fully integrate any of the other back-end services your company needs to provide you with a top quality fully-functional digital property faster and better than you ever expected. Let’s Talk about your project!

WHAT IS THE VALUE OF THE CUSTOMER? FIND OUT MANDATORY.

Many companies deliver products, services or business solutions. But customers are not interested in them. Today`s Customers are more demanding, they want to participate in creating solutions for them, want customized solutions. But, then, if they don`t want products, services, solutions, what are they interested in?

Value!

Value? What is the Value? And, who defines the Value?

Value is that for what a Customer is willing to pay, something valuable to him. When defining the Value, it is very important to start and watch from the Customer`s point of view, from the Customer`s perspective.

That can be a significant problem in many situations- misunderstanding the notion of the Customer`s perspective or a way to be on the Customer`s point of view, in order to understand Customers` needs, requirements, wishes, expectations in the best way. In an intuitive way, many consider Requirement and Customer`s Value as synonyms. But, it is very important to understand that for every Requirement we will have or should have defined Value. Just imagine that you were hired by someone for painting some room in green color.

That is a Customer`s Requirement - the room to be painted. But, Value for him will be that those walls are clearly green, without any accessorizing. If you paint that room just based on his Requirement, maybe you will find adding other colors or details as nicer, better, more interesting. For example, you will probably put some wall in dark red, because of contrast; on some another, you will add a picture of a flower, Sun, or similar.

And, what then? The situation is quite simple - Customer is right. So, what will you do next? Customer will certainly expect to deliver him what required- a green room. For you that means additional work, rework, spending time and materials, delaying next planned or agreed assignments… that means losing possible business opportunities and money. Terrible!

So, is Customer always right?

If we start with an idea that Customer is always right, we will definitely have a problem. Thus, let`s say that the Customer is right for that what is specified, agreed.

Oh, that is a step ahead. Now, we have to make that specification with the Customer, actually to come together to an agreement about Customer`s needs, expectations, wishes… That definitely doesn`t mean just to hear and write down his requirements but to do your best to understand and find out what actually for the Customer represents Value, what is significant for him. Ever you said “I suppose…” you had already made a mistake and had more possibility of project failure and conflicts with Customer, Team, Managers, etc. Instead, to start do everything to avoid such situations, doing all activities that will help you to find out and understand Customer`s requirements, but Values that he considers, as well.

How to find out as much as possible?

There are many ways - actively listen to your Customer, try to understand him, as many questions, include relevant team members, draw, make some models or mock-ups, make a wireframe, give them some predefined questionnaire... do everything you have. There are many situations when Customers actually don't know what they really want or need.

In some situations, they know, but don't formulate that completely. Therefore, responsibility for defining Requirements and Values is yours. Responsibility and interest. Yes, that sounds demanding, but it is such- you have to provide them all necessary help because such you will help yourself. You have to be a very good listener, an Active Listener, in order to understand what Customer's idea is, what he wants. Additionally, you have to be a Facilitator, to help Customer to state all his ideas. Also, an Investigator, as you have to research, investigate Customers minds and needs.

That what you are doing creates the value for the company, eliminates wastes, saves time, resources and money, makes a strong base for next processes, improves quality, but increases Customer's trust and satisfaction, as well as a reputation of your company.

Enough, isn't it? Go and find out what the Value is. Just deliver Value.

What if we invest in people and they leave?

As the saying goes, Quantox only hires the best, so if you can work here we already know you could easily get a job anywhere else as well.

That’s the nature of hiring top-tier professionals whose skills are envied by competitors. Keeping our team happy while encouraging the right kind of corporate culture is what we do best. After all, a web services company is only as good as the people who work to build it, and it can only succeed when everyone shares the same vision, with a common purpose fueled by a real passion for perfection.

“This year’s racing event was terrific, high performance,” said Vladimir, VP of Quantox. “Yes, it was fun and exciting to get the whole team burning up the high-performance track in cars with a trophy on the line… but in a larger sense, it was also exactly the right message for everyone who works at Quantox to take to heart.”

Winning on the racetrack isn’t about guessing or long wasteful thought processes that leave you meandering around the track as competitors pass you by. To reach the checkered flag first, you need to be efficient, smart, quick, adaptive and focused – which are all traits we put at a premium when hiring new team members for careers at Quantox!

Quantox Racing Is Team Building And An Efficiency Lesson

“The winner finds the right line to travel around the track, one that is the least congested by traffic, taking the shortest path from point A to B, and then defends that advantage by perfecting all the angles to stay ahead of everyone else, ” said Vladimir with a smile. “Adapting to the changing behavior of the other drivers, focusing on the goal without distractions from spectators on the sidelines or other racers, and always looking for a way to save time without compromising on the end results. If you can do it on the track you have the right mentality to do it in the office. At Quantox we compete to win because a good effort is ok in school, but in business, the best player is the one who consistently takes home the trophy.”

[caption id="attachment_168" align="alignnone" width="700"]

Super Milos wins the race[/caption]

If you have what it takes to compete the carting winner Milos at the next Quantox team building adventure and relish the opportunity to work with a team that is always hungry for new knowledge, contact us and let’s find a fit for you on the team!